I met a man this morning who remembered my name.
After the gym, I went to get a quick breakfast before work from a new place Downtown. The place was actually old, but it was new to me.
I called ahead to pick up my order to go, and I gave the man my name over the phone. When I got there, he was occupied helping other customers, but he soon got to me and said, “Your order is coming right up, Austin.”
1) I have no idea how who knew who I was. 2) He remembered my name.
We talked for about 5 minutes while I was waiting for my food. He asked me where I worked, what I did and how long I had been in OKC. I asked him the same questions and asked why he loved his job.
He told me that he enjoyed getting to “meet the regulars.”
After that, my food was ready, so I paid and headed toward the door. As I opened it, he called out out, “See you later, Austin.”
And then it made sense why he has so many regulars.
-Cliff
Cliff’s Note: Knowing someone’s name is the first step in any meaningful relationship, business or not. Now I have to go back so I can get this man’s name.